What information do we collect?

For the app to function properly, it needs to store in your freshdesk database Reclame Aqui's authentication, your freshdesk domain's API key as well as data about reclame aqui's complaints. Besides that, you have nothing to worry as all this data will be secure in freshworks's database, where nobody can access it besides your own app for its functionalities.

What information do we share?

As mentioned above, the only thing that can access your data is your own app, meaning that we won't share or sell any of your data to any external party or software.

Changes to the policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the product and service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.



If you have any problem or doubts about the app, you can contact us at suporte@loupen.com.br